Conference > General Information

Here at MTA, the health and safety of our members and valued partners is our No. 1 priority. As you know, the coronavirus situation in Michigan, and across the nation, is changing seemingly minute-to-minute. We officially cancelled our 2020 Annual Educational Conference & Expo, slated for April 27-30 at the Grand Traverse Resort. While we did not make this unprecedented decision lightly, we also have no question that it is the right decision for our members, speakers, exhibitors, and all of the valued partners who support, value and make this event possible.

Earlier this month, MTA reached out to registrants regarding Conference refund options. Conference registrants can either 1) receive a refund (via check) or 2) transfer the registration fee to next year’s Conference (scheduled for April 6-9 at DeVos Place in Grand Rapids). Simply email us with your preference and we’ll take care of the rest.

General Policies 

Attire—Business casual dress is appropriate for all events. Due to fluctuations in room temperature, MTA encourages you to bring a sweater or suit coat for your comfort.

Photography Release—By registering for this event, attendees grant permission to MTA to utilize the attendee’s image or likeness to promote MTA and/or the MTA Annual Conference & Expo. Attendees waive any right to inspect or approve the finished product(s), copy or other matter that may be used in connection therewith or the use to which it may be applied.

Registration Center—All attendees must check in at the MTA Registration Center to pick up your registration materials and name badge. Details on Registration Center hours and location will be posted when available.

Registration Rates—Registration rates for Conference delegates and guests will appear in the Conference brochure.

Main conference: Includes educational sessions,  Bendzinski’s “3-D” pre-Conference festivities, Opening Session, Expo, Par-Plan Fun Night, General Session, the MTA Banquet and Burnham & Flower Insurance Group’s Afterglow Reception.

Pre-Conference programs: Additional fees are required; see the Conference brochure for session descriptions.

Single-day only: Includes that day’s educational sessions and Expo.

Note: Attendees or guests cannot attend any workshops or pre-Conference sessions unless registered as an attendee for the appropriate day or event.

Special Needs—Attendees with special dietary or accessibility needs should notify Kristin at (517) 321-6467, ext. 230, or email at least three weeks prior to Conference.

Accessibility requests related to hotel guest rooms should be noted when making your reservation via the paper form or housing website.


Call MTA at (517) 321-6467 or email: 

Conference Events & Educational Sessions
Shelley Cardenas, CMP  –

Expo & Sponsorship
Ashley Maher  –

Housing, Special Needs & Volunteers
Kristin Kratky, CMP  –
For questions related to hotel reservations, call (616) 785-6027 x34. Reservations will not be taken via phone; see our Housing page for details.

Parade of Flags & Tours
Jenn Fiedler  –

Registration Information/Changes
Rebecca Popoff  –

Conference app, Social Media
Aimee West -