Conference > Virtual Event Help

Already registered? Read on for log-in instructions OR scroll down for FAQs and helpful tips.

How to sign in when you have your virtual conference link:

  1. Enter your email address and select the big blue "Continue" button. Note: Do NOT use any “Continue With” buttons.
  2. If you’ve attended an MTA virtual event before, enter your password and you’re in! First-time users should create a new password of your choice, and click “Sign Up.” Then, check out your profile, accept the terms & conditions, and begin.
  3. Start exploring: get the handouts, learn more about our speakers, see who else is attending or visit the MTA Bookstore. 
  4. The class links will not allow you to enter the classroom until a few minutes before the session begins. (So don't worry if you can't get in early, nobody is in there anyway!)

If you receive an error message that your email address is not registered, first double check the spelling, and that you are using the email address on file with MTA, and try again. Still having trouble? Email with your name, township and the email address you wish to use, and we will update your account.

I don't think you have my email address. What now? MTA must have your email to give you access to the conference. Send it to and include your name, title, township and county.

Get a blank screen when you click the link to login?  Not all internet browsers play nice. Try a new one, Chrome seems to work best.

Having login issues? First, double check your email, then try clearing your cache; click here for instructions.

Still having trouble? There might be a quick fix!  View or download our troubleshooting guide for help on common issues.

What if I get logged out? If you accidently log out or close your Internet browser simply sign in again and rejoin the session by clicking the "Join Live Stream" link for the session you wish to view.

I didn't get the confirmation email, but I KNOW I'm registered. Can I still join? Yes! Use this link: and enter your email on file with MTA, then follow the directions to login. If this happened to you might be a good idea to add to your Safe Senders in your email. This will ensure future confirmations and other key communications from MTA can be delivered to you.

For additional troubleshooting assistance, please email or call (517) 321-6467.